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below. A PIN confirmation number will be sent to your cell phone from 25543. Use it to log in.
You can also call 877-571-0774 for tech support.
If you receive the error message Please log in to update your subscriptions, it means the phone number is already in the system. Please click here to add or change your alerts subscriptions. A PIN confirmation number will be sent to your cell phone from 25543. Use it to log in.
Is there a fee? 11alive does not charge for this service. However, message & data rates may apply from your mobile provider. Check with your mobile provider for charges and plans.
When will I get the alerts? You will receive breaking news and severe weather alerts as soon as they are issued.
I am still having problems. Who do I contact? E-mail us at email@example.com.
METROPCS CUSTOMERS: 11alive.com text alerts are currently not supported for MetroPCS
SPRINT CUSTOMERS: If you aren't receiving texts, "premium short codes" may be blocked. Contact your local Sprint support (*611) and ask about releasing the shortcode 25543.
IPHONE APP USERS: There is an option for push notifications with the 11alive iPhone app. If you have this app installed and push notifications turned on, it may look like a text alert. This can be modified in your iPhone app settings.
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